VCU Health
**$7,500 Sign On Bonus for offers accepted by December 31, 2024. Terms and Conditions apply**
The Patient Care Technician provides direct, age-specific care to a patient or group of patients based on medical orders and the plan of care under the direction of the RN or licensed independent practitioner.
Essential Job functions:
- Provide safe and direct care to patients in their assigned unit making age-appropriate adjustments as needed. Monitor patients’ conditions and provide updates to the health care team.
- Provide direct and indirect care to patients with and without medical/surgical complications to meet their comfort, personal hygiene and safety needs.
- Provide care in accordance with nursing and medical plans of care and deliver per VCUHS Nursing and Hospital policy and procedure.
- Ensure assigned clinical location is maintained as a safe, clean, stocked environment to facilitate meeting patient needs and unit/healthcare team functioning.
- Maintain supplies, educational material, equipment, sterilization of supplies, instruments and the environment to promote quality, safe patient care outcomes (as applicable).
- Contribute to the patient experience by accurately identifying the patient, by observing safety goals and reporting to a licensed independent practitioner, manager and/or Registered Nurses regarding the patient’s physical and mental responses to the plan of care or any incident posing harm or threat to a patient.
- Obtain and record initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other patient information as outlined by VCUHS policy.
- Obtain or assist in the collection of specimens for diagnostic or waived tests.
- Attend all mandatory in-services and trainings and adhere to online training requirements.
- Ensure patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
- Establish and maintain courteous and effective rapport with patients, visitors, co-workers, and other members of health care team; demonstrate sensitivity and awareness to needs of patients, visitors and co-workers and respond promptly to verbal and/or written instructions.
- Performs other duties, as assigned.
Patient Population:
Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit.
Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient’s status and interprets the appropriate information needed to identify each patient’s requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures.
Neonates (0-4 weeks), Infant (1-12 months), Pediatrics (1-12 years), Adolescents (13-17 years), Adolescents (13-17 years), Adults (18-64 years), Geriatrics (65 years and older)
Employment Qualifications:
Required Education:
High School Degree or equivalent
Preferred Education:
Certified Nursing Assistant
Licensure/Certification Required:
AHA BLS HCP Certification or equivalent
Licensure/Certification Preferred: N/A
Minimum Qualifications:
Required Qualifications:
Certification/Completion of one of the following:
- Certified Nursing Assistant
- Medical Assistant
- Emergency Medical Technician
- Military Corpsmen/Medic
- Nursing Aide Training Program
- Experience within a healthcare environment
OR
Completion of foundations/ clinical nursing course and one clinical rotation.
Other Knowledge, Skills and Abilities Required:
- Knowledge of patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
- Knowledge of basic hygiene and activities of daily living care
- Ability to assist with feeding, hydration, and nutrition
- Ability to assist with ambulation and patient mobility
- Ability to provide safe, compassionate care
- Accountability for completion of assigned tasks
- Ability to wear personal protective equipment as needed
Cultural Responsiveness:
Demonstrates a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Other Knowledge, Skills and Abilities Preferred:
Acute care experience as a nursing assistant or aide experience
Working Conditions:
- Periods of high stress and fluctuating workloads may occur.
- May be exposed to physical altercations and verbal abuse.
- May be required to use physical restraints.
- May be exposed to high noise levels and bright lights.
- May be exposed to limited hazardous substances or body fluids. *
- May be exposed to human blood and other potentially infectious materials. *
- May have periods of constant interruptions.
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements:
Physical Demands: Lifting/ Carrying (0-100 lbs.), Push/Pull (0-100 lbs.), Climb, Stoop, Kneel, Squat, Balance, Bend
Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards:
Physical Requirements: Manual dexterity (eye/hand coordination); Perform shift work; Maneuver weight of patients; Hear alarms/telephone/tape recorder; Reach above shoulder; Repetitive arm/hand movements; Finger Dexterity
Hazards: Depth perception; Exposure to toxic/caustic/chemicals/detergents; Exposure to moving mechanical parts; Exposure to x ray/electromagnetic energy; Exposure to high pitched noises
Mental/Sensory – Emotional:
Mental/Sensory: Strong Recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical Thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change
Shift: 11pm – 7am weekdays with Holiday rotation requirement, flexibility to work a weekend shift occasionally if needed
VCUMC Hospital at Home is seeking authentic, passionate and inspiring candidates to join our staff and bring state of the art care directly to patients’ homes. Housed in the highly- regarded VCU Health’s Continuum Integration Center, in north Richmond, this exciting opportunity offers innovation and professional growth. Come join an extraordinary team playing a vital part of shaping the future of healthcare!
VCU’s Continuum Integration Center (CIC) vision statement is to be a world-class, virtually-enabled 24/7 care coordination command center that employs a team of experts who manage a holistic patient experience of care ensuring the best outcome for each individual and the most efficient use of resources for the healthcare system. Our Hospital at Home program is one of our most innovative and most rapidly growing programs within the CIC that leverages both clinical and technological expertise to provide the ultimate holistic approach to inpatient care.
Combining both acute care and home care, the Hospital at Home Patient Care Tech (PCT) role is a unique, exciting, and truly holistic experience that provides direct inpatient level of care in the comfort of the patient’s own home. Hospital at Home programs are gaining momentum nationwide, because of the benefits for patients and health systems, including increased patient satisfaction, improved patient outcomes, better performance on value-based metrics and relieving facility capacity constraints. The model operates with a patient-centric focus and a comprehensive, team-based, outcomes-motivated approach to care using population health principles to keep patients healthy.
The PCT supports our nursing and medic visiting team during Hospital at Home visits through a paired visit model. The PCT is paired with a nurse or medic during their shift to complete Hospital at Home visits. These visits include management of the patient according to the medical and nursing care plan. Tasks that the patient care tech may complete include but are not limited to: Checking vital signs, reinforcing education on how to use the in-home technology for Hospital at Home, helping patients with ADLs, phlebotomy, and 12 lead EKG.
The PCT also supports the virtual command center when not out in the field doing home visits with such tasks as screening phone calls, stock/inventory of medical supplies, equipment, and food/nutritional items, and completing outreach to potential remote patient monitoring patients. Our transitional remote patient monitoring program provides nursing, case management, and provider support for patients graduating from the Hospital at Home program or discharging from a VCUHS hospital.
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EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.