Aerotek
Now Hiring – One of the Nation’s Largest Insurance companies is seeking motivated individuals to train within our customer service department.
This is a HYBRID Position with an incredible training and world-class environment.
As a Customer Service Representative, you will act as the main point of contact between the borrower, the client, and the insurance company. The goal is to use the utmost care when handling phone calls to ensure first call resolution while providing a world class customer service.
This is an entry-level position that is a true contract-to-perm opportunity. This company offers tremendous growth opportunities for motivated individuals.
This company provides a great work environment that is committed to inclusiveness, employee growth, and community involvement.
Training & Schedule
Required to attend up to 4 weeks of onsite training in Troy, Michigan. After, you will work remotely till being brought onto a hybrid schedule in 2023.
Hybrid Schedule: 2 days onsite/wk. 3 days remote/wk.
Individuals with the following qualities will be a great fit:
Outgoing and engaging in person and over the phone
Engaged, motivated, and willing to learn
Someone tech-savvy
Positive attitude
Problem solver
Career-focused
Great Skills to have:
Prior call center is highly preferred, but not required. Candidates with great retail and food service backgrounds are encouraged to apply.
Additional Qualifications:
Good attention to detail
Ability to navigate multiple computer systems, applications.
Ability to troubleshoot common computer problems
Bilingual is a Plus
Excellent benefits are provided, including:
Generous paid time off
Lucrative retention bonus after 6 months and a year
Health and Dental
Insurance
Retirement benefits
Training
Tuition assistance
Successful Candidates:
- Have come from other call centers but also other industries such as retail and hospitality.Have a positive attitude, great work ethic, and a desire to serve.
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