Benefits Representative remote

TWA Career

Job Description

Job Description
Remote Benefits Specialist

Are you dynamic, adaptable, and excited about remote work? Join our team as a Remote Benefits Specialist and help guide members with financial protection through insurance benefits. Prior experience in insurance sales is a plus but not required.

What You’ll Do:

  • Client Engagement: Schedule and conduct virtual appointments using provided leads.
  • Benefit Analysis: Analyze benefits via Zoom, educate clients, identify additional needs, and assist with the qualification process.
  • Sales and Underwriting: Close sales, underwrite policies, and complete applications accurately.
  • Compliance: Stay current with all insurance rules and regulations.
  • Team Collaboration: Work with supervisors, managers, training staff, and customer service representatives.
  • Goal Achievement: Meet daily, weekly, and monthly sales goals.

Key Responsibilities:

  • Multichannel Engagement: Communicate with clients via phone, email, and online chat.
  • Active Listening: Understand and address clients’ needs and provide personalized solutions.
  • Team Collaboration: Ensure a seamless enrollment process.
  • Record Maintenance: Keep accurate and organized records.
  • Continuous Learning: Stay updated on our services and industry trends.

Essential Skills:

  • Coachability: Willingness to learn, adapt, and embrace new challenges.
  • Self-Reliance: Ability to work independently and within a team.
  • Customer-Centric Attitude: Exceptional customer service skills.
  • Experience: Open to candidates from diverse backgrounds; prior insurance sales experience is a plus.
  • Remote Work Ethic: Self-motivated, organized, and capable of managing time effectively.

Our Commitment to You:

  • Remote Flexibility: Work from home while contributing to a dynamic team.
  • Advancement: Learn the industry and advance within the company.
  • Positive Culture: Join a collaborative, innovative, and inclusive team.
  • Personal Development: Access to coaching, training, mentorship, and resources.

Apply If:

  • You live in Ohio (or Georgia, Florida, North Carolina, South Carolina, or Tennessee)
  • You are at least 18 years of age.
  • You have a high school diploma or equivalent.
  • You can complete state-specific insurance licensing requirements.
  • You can pass an applicable state background search.

How to Apply:

Submit your resume and apply. You will be contacted to watch a career overview video, followed by a preliminary phone interview.

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